Q1: Do you accept small orders?
A1: Absolutely! Don't hesitate to get in touch with us. To better serve our clients and accommodate your needs, we gladly accept small orders.
Q2: Is international shipping available?
A2: Certainly! We can handle international shipping. If you don't have a shipping forwarder, we'll assist you in making the necessary arrangements.
Q3: Can I request OEM services?
A3: We gladly accept all OEM orders. Simply reach out with your design, and we'll provide a competitive quote and promptly create samples for you.
Q4: What are your payment terms?
A4: Payments can be made via T/T, LC at sight, with a 30% deposit required in advance, and the remaining 70% due before shipment.
Q5: What is your typical production lead time?
A5: Production lead times depend on the product and order quantity. Typically, we complete orders meeting our minimum quantity requirements in just 15 days.
Q6: How quickly can I receive a quotation?
A6: We strive to provide quotations within 24 hours of receiving your inquiry. If you require an urgent response, please call us or indicate the urgency in your email, and we'll prioritize your inquiry.