Q1: Do you accept small orders?
A1: Absolutely, we cater to all order sizes. Feel free to reach out to us, as we aim to offer convenience and flexibility to our clients by accepting small orders.
Q2: Are you able to ship products to my country?
A2: Certainly! We are equipped to ship globally. If you do not have a preferred shipping forwarder, we can assist you in arranging shipment.
Q3: Is OEM service available?
A3: Yes, we welcome all OEM inquiries. Just provide your design, and we will offer a competitive price and prepare samples for your approval as soon as possible.
Q4: What are your payment terms?
A4: Our payment terms are flexible: T/T, LC at sight, with a 30% deposit required in advance and the remaining 70% balance before shipment.
Q5: What is your production lead time?
A5: Production lead time is contingent upon the product and order quantity. Typically, it takes about 15 days to fulfill an order of minimum quantity.
Q6: When can I expect to receive a quotation?
A6: We strive to provide quotations within 24 hours of receiving your inquiry. If your request is urgent, please call us or indicate priority in your email for expedited processing.