Q1: Are small orders accepted?
A1: Absolutely! We warmly welcome small orders. Our goal is to facilitate ease of purchase and accommodate clients seeking convenience. Reach out to us anytime.
Q2: Can you facilitate shipping to my country?
A2: Certainly, we can handle the shipment. If you don't have a ship forwarder, rest assured—we can assist you in arranging the logistics.
Q3: Is OEM service available?
A3: Yes, we embrace all OEM requests. Simply provide us with your design, and we'll present a competitive offer and expedite sample production for your review.
Q4: Could you detail your payment terms?
A4: Our payment terms are flexible: T/T, LC at sight, with a 30% deposit required upfront, and the remaining 70% prior to shipment.
Q5: What is your production lead time?
A5: Lead times vary by product and order size. Typically, we fulfill orders with MOQ quantities within 15 days.
Q6: How quickly can I receive a quotation?
A6: We strive to provide quotations within 24 hours of receiving your inquiry. If a swift response is needed, please call us or specify urgency in your email for prioritized handling.