Q1: Do you accommodate small order volumes?
A1: Absolutely! Feel at ease to reach out to us. We gladly accept small orders to facilitate convenience for our clients and foster better business relations.
Q2: Is international shipping available for your products?
A2: Indeed, we can ship globally. If you lack a forwarding agent, we are here to assist you with the shipping process.
Q3: Are OEM services an option you provide?
A3: We gladly accept all OEM orders. Simply contact us with your design details, and we will provide a competitive price and expedite sample creation for you.
Q4: Could you clarify your payment terms?
A4: Our payment terms include T/T and LC AT SIGHT, with a 30% deposit required in advance and the remaining 70% balance payable before shipment.
Q5: What is the usual lead time for production?
A5: Production lead time varies based on product and order quantity. Typically, an order with MOQ quantity is completed within 15 days.
Q6: When can I expect to receive the quotation?
A6: We strive to provide a quotation within 24 hours of receiving your inquiry. Should your request be urgent, please call us or indicate urgency in your email, enabling us to prioritize your needs.
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