Q1: Do you accommodate small orders with ease?
A1: Absolutely! We welcome small orders to provide convenience for our clients. Reach out to us with your requests, and we'll be delighted to assist.
Q2: Is international shipping available for your products?
A2: Certainly! We cater to global shipping needs. If you lack a shipping forwarder, our team is ready to assist in arranging the logistics for you.
Q3: Are OEM services available for customization?
A3: Yes, we embrace all OEM requests. Share your design specifications with us, and we will provide a competitive price and swift sample creation to meet your expectations.
Q4: What are your payment terms?
A4: Payments can be made via T/T and LC AT SIGHT. We require a 30% deposit in advance, with the remaining 70% due before shipment to ensure a smooth transaction.
Q5: What is the typical production lead time?
A5: Lead times vary depending on the product and order quantity. Typically, we fulfill orders with minimum quantity within 15 days, ensuring timely delivery.
Q6: How soon can I expect to receive a quotation?
A6: We strive to provide quotations within 24 hours of receiving your inquiry. For urgent requests, please call us or highlight the urgency in your email, so we can prioritize your inquiry.
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