Q1: Are small orders accepted by your company?
A1: Absolutely, don't hesitate to reach out. To accommodate more orders and provide convenience to our clients, we gladly accept small orders.
Q2: Is it possible for you to ship products to my country?
A2: Certainly, we can arrange shipping to your country. If you lack a shipping forwarder, we are here to assist you.
Q3: Can you provide OEM services for us?
A3: We embrace OEM orders. Simply get in touch with us and share your design. We'll offer a competitive price and swiftly create samples for your approval.
Q4: What terms of payment do you offer?
A4: Our payment terms include T/T, LC at sight, with a 30% deposit upfront and the remaining 70% due before shipment.
Q5: What is your standard production lead time?
A5: Production lead time depends on the product and order quantity. Generally, an order with MOQ takes approximately 15 days.
Q6: When can I expect to receive a quotation?
A6: Our standard response time for quotations is within 24 hours of receiving your inquiry. For urgent requests, please call us or highlight urgency in your email for priority handling.