Q1: Do you accept small orders?
A1: Absolutely! We warmly welcome all inquiries, regardless of order size. Reach out to us to facilitate your needs. We're committed to providing flexibility and convenience to our valued clients.
Q2: Is international shipping available?
A2: Certainly, we facilitate global shipping. If you lack a shipping forwarder, we're here to assist you with seamless logistics solutions.
Q3: Are OEM services available?
A3: Yes, we embrace all OEM requests. Share your design with us, and we'll provide you with competitive pricing and swiftly create samples to bring your vision to life.
Q4: What are your payment terms?
A4: We offer flexible payment options: T/T, L/C at sight, with a 30% deposit required upfront, and the remaining 70% balance before shipment.
Q5: What is the production lead time?
A5: Production timelines vary based on product specifics and order quantity. Typically, a MOQ order is fulfilled within 15 days.
Q6: When can I expect to receive a quotation?
A6: We ensure prompt responses and generally provide a quotation within 24 hours of receiving your inquiry. For urgent requests, please call or indicate urgency in your email, allowing us to prioritize your needs.
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