Question 1: Are small orders accepted by you?
Answer 1: Absolutely. We welcome small orders to facilitate more collaborations. Don't hesitate to reach out to us for convenience and better service.
Question 2: Are you able to ship products to my country?
Answer 2: Certainly, we can manage the shipping to your country. If you lack your own shipping forwarder, we are here to assist you.
Question 3: Do you offer OEM services?
Answer 3: Yes, we welcome all OEM orders. Just provide us with your design and we will offer a competitive price and create samples swiftly.
Question 4: What are your payment terms?
Answer 4: Our payment terms include T/T, LC AT SIGHT with a 30% deposit upfront and the remaining 70% balance before shipment.
Question 5: What is your typical production lead time?
Answer 5: Our production lead time varies by product and order quantity. Typically, it takes around 15 days for orders meeting the MOQ requirements.
Question 6: How soon can I receive a quotation?
Answer 6: We aim to provide a quotation within 24 hours of receiving your inquiry. For urgent requests, please call or mention your urgency in the email for priority handling.
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