Q1: Are small order quantities an option?
A1: Absolutely! We welcome small orders. Please reach out to us to discuss your needs. We're committed to accommodating our clients with convenient ordering options.
Q2: Is international shipping available?
A2: Yes, indeed! We offer international shipping. If you lack a preferred shipping forwarder, count on us to assist you.
Q3: Is OEM service available?
A3: We are delighted to accommodate all OEM requests. Simply provide us with your design, and we will propose a competitive price while preparing samples for you promptly.
Q4: What are your payment terms?
A4: Our payment terms are flexible: By T/T, LC at sight, with a 30% deposit upfront and the remaining 70% due before shipment.
Q5: What is your production lead time?
A5: Lead time varies by product and order quantity. Generally, it takes around 15 days to complete an order with the minimum order quantity (MOQ).
Q6: How quickly can I receive a quotation?
A6: We typically respond with a quotation within 24 hours of receiving your inquiry. For urgent requests, please call us or indicate urgency in your email, and we will prioritize your inquiry.