Q1: Are small orders welcome here?
A1: Absolutely! We are dedicated to accommodating all customer needs. Feel free to contact us, as we gladly welcome smaller orders to ensure convenience and foster business relationships.
Q2: Is international shipping available for your products?
A2: Certainly, our global shipping services are ready to meet your needs. Should you require assistance in arranging transportation, we're here to help!
Q3: Can I request OEM services?
A3: We are pleased to offer OEM services. Share your design ideas with us, and we will provide a competitive quote and swiftly create samples for your review.
Q4: What are your payment terms?
A4: Our payment terms include T/T and LC at sight. A 30% deposit is required upfront, with the remaining 70% balance due before dispatch.
Q5: What is the typical lead time for production?
A5: Production lead time is dependent on the product and order quantity. Generally, orders with the minimum order quantity are fulfilled within approximately 15 days.
Q6: How quickly can I receive a quotation?
A6: We aim to provide quotations within 24 hours of receiving your inquiry. For urgent inquiries, please call us directly or emphasize the urgency in your email so we can prioritize your request.
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