Customer Inquiry Q1: Is there an option for small orders?
A1: Absolutely, no worries! Feel free to reach out to us. We gladly accept small orders to accommodate your needs and ensure convenience for our valued clients.
Customer Inquiry Q2: Is international shipping available?
A2: Certainly! We can ship to your country. If you don't have a shipping forwarder, we are here to assist you.
Customer Inquiry Q3: Can you provide OEM services?
A3: We welcome all OEM orders. Contact us with your design, and we will offer a competitive price and expedite sample creation for you ASAP.
Customer Inquiry Q4: What are your payment terms?
A4: Payments can be made via T/T, LC at sight, with a 30% deposit in advance and a 70% balance prior to shipment.
Customer Inquiry Q5: What is the production lead time?
A5: The lead time varies by product and order quantity. Typically, it takes 15 days for an order with MOQ quantity.
Customer Inquiry Q6: When can I expect the quotation?
A6: We typically provide a quote within 24 hours of receiving your inquiry. For urgent requests, please call or highlight the urgency in your email, and we will prioritize accordingly.