1. How quickly can I expect feedback after submitting an inquiry?
Our dedicated team is committed to responding to your inquiries within a remarkably swift 24-hour timeframe on working days, ensuring efficient and prompt communication.
2. Are you a direct manufacturer or a trading company?
We proudly operate as a distinguished plumbing production factory, complemented by our own international trade department. This empowers us to independently manage both the intricate production and seamless sales process.
3. What range of products can you provide?
Our diverse product offerings are categorized as follows: premium copper fittings, durable brass fittings, elegantly crafted sanitary taps, and indispensable tools for various applications.
4. What are the key applications of your products?
Our versatile products are expertly designed for seamless use in pipes, boilers, tanks, barrels, and a multitude of applications related to water, sewage, and efficient water connections.
5. Do you offer customized product solutions?
Absolutely, customization is our forte. We specialize in crafting bespoke products meticulously tailored to the precise requirements outlined in your drawings or samples.
6. How do you ensure the quality of your products?
We implement rigorous inspections at every stage of the production process. For finished products, we conduct a thorough and comprehensive 100% inspection, ensuring alignment with both customer specifications and international standards.
7. What are the payment terms?
Upon providing a detailed quotation, we will confirm the most suitable payment terms with you, ensuring mutual agreement and satisfaction.