Q1: Do you accept small orders?
A1: Absolutely! Don't hesitate to reach out. We aim to accommodate all client needs, and therefore, we embrace small orders to ensure maximum convenience.
Q2: Is international shipping available for your products?
A2: Certainly, we're equipped to ship worldwide. If needed, our team is ready to assist with forwarding logistics to make your experience seamless.
Q3: Are OEM services available for customization?
A3: Yes, we welcome all OEM orders. Simply contact us with your design, and we'll provide you with a competitive quote and swift sample production.
Q4: Could you clarify your payment terms?
A4: Our payment terms are flexible: By T/T, LC AT SIGHT, with a 30% deposit in advance and the remaining 70% settled before shipment.
Q5: What is your typical lead time for production?
A5: Production timelines vary by product and order quantity. Generally, orders with MOQ quantities are completed within 15 days.
Q6: How quickly can I expect a quotation?
A6: We prioritize promptness and typically respond with a quotation within 24 hours of receiving your inquiry. For urgent requests, please call or highlight the urgency in your email for priority handling.
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