Q1: Are small orders welcome here?
A1: Absolutely, we are wholly dedicated to meeting your demands. Please don't hesitate to contact us. To enhance your experience and secure more collaborations, we gladly accept small orders.
Q2: Is international shipping available for your products?
A2: Certainly, we extend our shipping services to global destinations. If you don't already have a shipping partner, we are prepared to assist you in arranging all necessary transportation logistics.
Q3: Can I request OEM services?
A3: We are delighted to offer OEM services. Simply present us with your design, and we will provide a competitive quote and quickly produce samples for your evaluation and approval.
Q4: What are your payment terms?
A4: Our payment terms are designed for your convenience, including T/T and LC at sight. A 30% deposit is required upfront, with the balance of 70% due prior to shipment.
Q5: What is the typical lead time for production?
A5: Production lead times vary depending on the specific product and quantity ordered. Generally, orders meeting the Minimum Order Quantity (MOQ) are fulfilled within approximately 15 days.
Q6: How quickly can I receive a quotation?
A6: Our commitment is to deliver quotations within 24 hours of receiving your inquiry. For urgent requests, please call us directly or indicate the urgency in your email, and we'll prioritize your request to ensure a speedy response.