Q1: Do you accept small orders from customers?
A1: Absolutely. Please feel free to reach out to us. To accommodate and serve our clients better, we gladly accept small orders.
Q2: Is international shipping available for your products?
A2: Absolutely, we can ship globally. If you do not have a shipping forwarder, we are here to assist you.
Q3: Can you provide OEM services for my brand?
A3: Yes, we welcome all OEM orders. Simply contact us with your design, and we will offer a competitive price and quickly produce samples for you.
Q4: What are your payment terms and conditions?
A4: Our payment terms are flexible: By T/T, LC AT SIGHT, with a 30% deposit in advance, and the balance of 70% before shipment.
Q5: What is your usual production lead time?
A5: Production lead time depends on the product and order quantity. Generally, it takes about 15 days for orders meeting our minimum order quantity.
Q6: How soon can I expect a quotation after inquiry?
A6: We typically provide quotations within 24 hours of receiving an inquiry. Should you need a quicker response, feel free to call us or highlight the urgency in your email so we can prioritize your request.