1. How quickly can I expect feedback after submitting an inquiry?
Our dedicated team is passionately committed to providing you with a response within a swift 24-hour timeframe on business days, ensuring your inquiries are our top priority.
2. Are you a direct manufacturer or a trading company?
We are a proud and distinguished Plumbing production factory, complemented by our premier international trade department. This unique fusion empowers us to seamlessly handle the entire production and sales process with independence and expertise.
3. What range of products can you provide?
Our diverse portfolio boasts a wide array of product offerings categorized as follows: premium copper fittings, robust and durable brass fittings, chic and elegant sanitary taps, and indispensable essential tools.
4. What are the key applications of your products?
Our versatile and innovative products are meticulously designed for seamless use in pipes, boilers, tanks, barrels, and similar applications related to water, sewage, and water connections, offering outstanding performance.
5. Do you offer customized product solutions?
Absolutely, customization is our specialty and passion. We excel in crafting bespoke products specifically tailored to meet the unique requirements as outlined in your designs or samples.
6. How do you ensure the quality of your products?
We employ stringent and meticulous inspections at every critical stage of the production process. For finished products, we carry out an exhaustive 100% inspection with precision, aligning with customer specifications and authoritative international standards.
7. What are the payment terms?
Upon providing a detailed quotation, we will collaboratively confirm and finalize the payment terms with you, ensuring mutual understanding and satisfaction.