Q1: Do you welcome small orders?
A1: Indeed, we thrive on accommodating your specific needs. Feel free to contact us, as we enthusiastically accept small orders to make transactions more convenient and secure additional business.
Q2: Is international shipping an option for your products?
A2: Absolutely, we offer comprehensive global shipping services. Should you need assistance with transportation arrangements, we are more than willing to help.
Q3: Is it possible to request OEM services?
A3: We are proud to offer OEM services. Share your design with us, and we will deliver a competitive price and promptly create samples for your assessment.
Q4: Could you explain your payment terms?
A4: Our payment terms involve T/T, LC at sight, with an upfront 30% deposit, while the remaining 70% balance must be settled prior to shipment.
Q5: What is the usual lead time for production?
A5: Production lead times vary based on product type and order volume. Typically, orders meeting the minimum quantity take around 15 days for completion.
Q6: How quickly can you provide a quotation?
A6: We aim to deliver quotations within 24 hours of receiving your inquiry. For urgent requests, please call us or indicate the urgency in your email, and we'll prioritize your request accordingly.
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