Q1: Are small orders accepted by your company?
A1: Absolutely! Don’t hesitate to reach out. We believe in providing convenience and flexibility to our clients, which is why we welcome small orders.
Q2: Is international shipping available for your products?
A2: Certainly! We can ship globally. If you lack a forwarder, we are ready to assist you in arranging shipment.
Q3: Do you offer OEM services?
A3: Yes, we cater to all OEM requests. Just get in touch with your design, and we’ll provide competitive pricing and expedite sample creation.
Q4: Could you elaborate on your payment terms?
A4: Payments are accepted via T/T, LC at sight, with a 30% deposit upfront and the remaining 70% due before shipment.
Q5: What is your typical production lead time?
A5: Our lead time varies based on product and order quantity. Typically, for an order meeting the minimum quantity, production takes about 15 days.
Q6: How quickly can I receive a quotation?
A6: We strive to provide quotations within 24 hours of receiving your inquiry. For urgent requests, please call us or highlight the urgency in your email, and we will prioritize your inquiry.