Q1: Are small orders accepted? I'm curious about your policy.
A1: Absolutely! We warmly welcome small orders. Simply reach out to us. We aim to accommodate our clients' needs and broaden our reach by accepting smaller order quantities.
Q2: Is it possible for you to ship products to my country?
A2: Certainly, we can handle shipping to your country. If you lack a shipping forwarder, we are pleased to assist you with the logistics.
Q3: Are you able to provide OEM services for me?
A3: Yes, we accept all OEM orders. Please contact us with your design specifications, and we will provide a competitive quote and expedite sample production for your approval.
Q4: What are your terms of payment, please?
A4: Our payment terms include T/T, LC AT SIGHT, with a 30% deposit required in advance and the remaining 70% balance due before shipment.
Q5: Could you inform me about your production lead time?
A5: Our lead time is contingent on the specific product and order quantity. Generally, it takes about 15 days for an order at MOQ quantity.
Q6: When can I expect to receive a quotation from you?
A6: We strive to provide quotations within 24 hours of receiving your inquiry. Should your request be urgent, please give us a call or highlight its priority in your email, and we will expedite the process.