Q1: Are small orders acceptable?
A1: Absolutely. We welcome small orders to foster client relationships and provide greater convenience. Feel free to reach out to us for further assistance.
Q2: Is international shipping available for your products?
A2: Certainly, we offer worldwide shipping. If you lack a shipping forwarder, we can assist you in arranging shipment to your location.
Q3: Do you offer OEM services?
A3: Yes, we accommodate all OEM requests. Simply provide us with your design, and we'll deliver a competitive quote and expedite sample creation.
Q4: Could you inform me about your payment terms?
A4: Our payment terms include T/T, LC at sight, with a 30% deposit upfront and the remaining 70% due before shipment.
Q5: What is the typical production lead time?
A5: Lead time varies depending on the product and order quantity. Typically, an order with MOQ quantity takes about 15 days.
Q6: When can I expect to receive a quotation?
A6: We strive to provide quotations within 24 hours of receiving your inquiry. For urgent requests, please call us or indicate urgency in your email for priority handling.