Q1: Is it possible to place small orders?
A1: Absolutely! Do not hesitate to get in touch with us. To accommodate more customers and enhance convenience, we gladly accept small orders.
Q2: Can your products be shipped internationally to my location?
A2: Indeed, we can. If you lack a personal shipping forwarder, rely on us to assist you with international shipping.
Q3: Is OEM service available for my custom designs?
A3: We gladly accept all OEM orders. Just reach out with your design and we will provide a competitive quote and expedite sample creation for your review.
Q4: What are your payment terms?
A4: We offer flexible payment terms including T/T and LC AT SIGHT, requiring a 30% deposit upfront with the remaining 70% due prior to shipment.
Q5: What is the typical production lead time?
A5: The lead time varies by product and order quantity. Generally, for orders meeting our MOQ, production takes approximately 15 days.
Q6: When can I expect to receive a quotation?
A6: We aim to provide quotations within 24 hours following receipt of your inquiry. If your request is urgent, please call us or highlight your urgency in your email to prioritize your inquiry.