Q1: Do you accept small orders?
A1: Absolutely! We are dedicated to accommodating our clients by accepting small orders. Reach out to us and experience our customer-centric approach for seamless transactions.
Q2: Are you able to ship products to my country?
A2: Certainly, we possess the capability to ship globally. In absence of a personal ship forwarder, our logistics team is ready to assist you.
Q3: Can you provide OEM services?
A3: We welcome all OEM requests. Share your design with us, and we shall offer competitive pricing and promptly create your samples.
Q4: What are your payment terms?
A4: Our payment terms include T/T, LC AT SIGHT, with a 30% deposit upfront and the remaining 70% due before shipment.
Q5: What is your production lead time?
A5: Lead times vary by product and order volume. Typically, a minimum order quantity (MOQ) requires approximately 15 days to complete.
Q6: How soon can I receive a quotation?
A6: We provide quotations within 24 hours of receiving inquiries. For urgent requests, please call or mention urgency in your email, allowing us to prioritize your inquiry.