1. When will I receive feedback after submitting an inquiry?
Our dedicated and efficient team is committed to delivering prompt responses to your inquiries, ensuring you receive feedback within a swift 24-hour timeframe on working days.
2. Is your company a direct manufacturer or a trading entity?
We are proud to operate as a distinguished Plumbing production factory, seamlessly supported by our own international trade department. This unique combination empowers us to independently manage the entire production and sales processes.
3. What variety of products are available through your company?
Our extensive product range includes: premium quality copper fittings, robust and durable brass fittings, sophisticated sanitary taps, and indispensable tools that cater to diverse needs.
4. What are the primary applications for your products?
Our highly versatile products are expertly crafted for use in an array of applications, including pipes, boilers, tanks, barrels, and other similar systems associated with water, sewage, and water connections.
5. Are customized product solutions available?
Absolutely, customized solutions are our specialty. We excel in designing bespoke products meticulously tailored to meet the precise specifications outlined in your drawings or samples, ensuring a perfect fit for your needs.
6. How do you guarantee the quality and reliability of your products?
We uphold stringent quality assurance measures, conducting rigorous inspections at every phase of the production process. For finished products, a thorough 100% inspection is carried out, maintaining alignment with customer specifications and international standards.
7. What are the terms of payment?
Upon providing a competitive quotation, we will confirm and discuss the payment terms with you to ensure clarity and convenience.