Customer Inquiry Q1— Are small orders entertained at your company?
Response A1— Absolutely! We warmly welcome small orders. Reach out to us; we aim to facilitate client convenience, ensuring you receive the best service possible.
Customer Query Q2— Is international shipping available for your products?
Response A2— Certainly. We offer international shipping. If you're without a shipping forwarder, our team is ready to assist you.
Customer Inquiry Q3— Can you provide OEM services tailored to specific designs?
Response A3— Yes, we embrace all OEM orders. Simply share your design with us, and we'll propose an optimal price, crafting samples swiftly for your review.
Customer Question Q4— Could you elaborate on your payment terms?
Response A4— We offer flexible payment terms: T/T, LC at sight, with a 30% deposit upfront and the remaining 70% due before shipment.
Inquiry Q5— What is your standard production lead time?
Response A5: Production times vary based on product and quantity. Typically, orders with MOQ quantities are completed within 15 days.
Customer Query Q6— How soon can I expect a quotation?
Response A6: Our prompt service ensures you receive a quotation within 24 hours of inquiry. For urgent requests, please call or highlight your urgency in your email to prioritize your inquiry.
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