Q1: Are small orders accepted by your company?
A1: Absolutely! We embrace small orders, ensuring convenience for our valued clients. Reach out to us for seamless transactions.
Q2: Is international shipping available for your products?
A2: Certainly! We facilitate global shipping. If you lack a ship forwarder, our team will be delighted to assist you.
Q3: Can I request OEM services for my designs?
A3: We warmly welcome all OEM orders. Share your design with us, and we will provide competitive pricing and swift sample creation.
Q4: What are the payment terms at your company?
A4: Our payment terms include T/T, LC AT SIGHT, with a 30% deposit upfront and the remaining 70% due before shipment.
Q5: What is your standard production lead time?
A5: The lead time varies based on product and order quantities. Typically, orders with MOQ quantities are fulfilled within 15 days.
Q6: How soon can I expect to receive a quotation?
A6: We strive to provide a quotation within 24 hours of receiving your inquiry. For urgent requests, please call or highlight the urgency in your email for prioritized handling.