Q1: Are small orders accepted?
A1: Absolutely! Please feel free to reach out. To accommodate our clients and expand our reach, we are more than happy to accept small orders.
Q2: Is international shipping available?
A2: Certainly! We can ship to your country. If you do not have a shipping forwarder, we can assist you with the process.
Q3: Do you offer OEM services?
A3: We welcome all OEM orders. Just share your design with us, and we will provide you with a competitive quote and quickly create samples for your approval.
Q4: What payment terms do you offer?
A4: We accept payment by T/T, LC AT SIGHT, with a 30% deposit in advance and the 70% balance due before shipment.
Q5: How long does it take to complete an order?
A5: Production lead time varies by product and order quantity. Generally, it takes about 15 days for an order meeting the MOQ.
Q6: When can I expect a quotation?
A6: We typically respond with a quote within 24 hours of receiving your inquiry. If your request is urgent, please call us or mention it in your email for priority handling.