Question 1: Do you accommodate small order requests?
Answer 1: Absolutely! Don't hesitate to reach out. To better serve our clients and increase orders, we warmly welcome small order requests.
Question 2: Is it possible for you to ship products to my country?
Answer 2: Certainly, we can facilitate this. If you lack a shipping forwarder, we are here to assist you.
Question 3: Could you provide OEM services for me?
Answer 3: We welcome all OEM orders. Simply reach out with your design, and we will offer a competitive price and promptly create samples for you.
Question 4: What are your payment terms?
Answer 4: Our terms are T/T, LC at sight, with a 30% deposit upfront and the remaining 70% balance due before shipment.
Question 5: What is your production lead time?
Answer 5: Lead time varies by product and order quantity. Typically, it requires 15 days for a standard MOQ order.
Question 6: How quickly can I receive a quotation?
Answer 6: We generally respond with a quotation within 24 hours of receiving your inquiry. For urgent requests, please call or note urgency in your email for priority handling.