Q1: Do you accommodate small order requests?
A1: Absolutely! Don't hesitate to reach out. We embrace small orders to provide more convenience for our clients and to expand our customer base.
Q2: Are you able to ship products to my country?
A2: Certainly! We can facilitate shipping to your location. If you lack a shipping forwarder, we are here to assist you.
Q3: Is OEM service available for my custom designs?
A3: Yes, we welcome all OEM orders! Simply share your design with us, and we will provide a competitive price along with prompt sample production.
Q4: What are your payment terms?
A4: Payment can be made via T/T, LC at sight, with a 30% deposit upfront and the remaining 70% before shipment.
Q5: What is your estimated production lead time?
A5: Our production lead time varies based on product and order quantity. Typically, it takes around 15 days for orders meeting the MOQ.
Q6: How quickly can I receive a quotation?
A6: We strive to provide quotations within 24 hours of your inquiry. If you need an expedited response, please call or highlight the urgency in your email, and we'll prioritize your request.